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Reset your password by entering your card number or email specified in your member profile.
Your card number can be found on the back of your membership card. If your card number begins with CR0, please drop the CR from the beginning of your card number and ensure you include the number '0' and not the letter 'O'.
Please contact customer service if you are still experiencing difficulty logging in.
Note: If your profile does not have an email address, please contact Customer Service. If this is your first time logging in, you can still use your card number.